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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sassy Mama

September 5, 2025

5  out of  5
rating by Sassy Mama
"Kristie is the BEST!! Easy to work with. Helps me understand and is quick to respond. I have also worked with John & he is just as amazing!. You will not be disappointed with chosing Cheryl Feraud for your insurance"
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dolly tubridy

August 11, 2025

5  out of  5
rating by dolly tubridy
"I am so pleased beyond words with this agent and her staff! They go over and beyond what’s expected of them to please their clients! I am especially pleased with the many requests and claims that John Moeller has assisted me with. I can’t say enough about this agent! State Farm is blessed to have him on the Cheryl Feraud State Farm Office! All at this office under her leadership are spectacular and I am so glad I’ve stayed with State Farm through the years! Thank you for being there for me!!!"
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Tiffany Fleming

August 7, 2025

5  out of  5
rating by Tiffany Fleming
"Outstanding Service from John – Highly Recommend! John has been absolutely amazing as my insurance agent! From day one, he took the time to truly understand my needs and walked me through all of my options with clarity and patience. He made what could have been a confusing process feel simple and stress-free. John is knowledgeable, responsive, and genuinely cares about his clients. Anytime I’ve had a question or needed to make a change, he’s been quick to respond and incredibly helpful. It’s rare to find someone so professional and personable. If you’re looking for an insurance agent who will actually look out for your best interests and treat you like more than just a policy number, John is the one. I can’t recommend him enough!"
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Carla Tillman

August 6, 2025

5  out of  5
rating by Carla Tillman
"I have nothing but a great experience with them! Kristi is awesome! She didn't stop till my problem was fixed. Also thank you to John and Garrett."
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Nate Ritter

March 9, 2025

5  out of  5
rating by Nate Ritter
"Ive had insurance with Cheryl for as long as I can remember, in fact the only place I’ve had insurance. The team she has put together is amazing. The whole office is great. John is who I normally get the pleasure of speaking with and he is top notch. Knows everything about insurance and my policies. So friendly and helpful every time. John is the star of that office and makes insurance issues less dreadful. Keep up the good work State Farm and thanks."
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Gloria Woodward

February 26, 2025

5  out of  5
rating by Gloria Woodward
"Great Staff. Cheryl is fantastic."
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Elizabeth Deniz

February 14, 2025

5  out of  5
rating by Elizabeth Deniz
"I’ve had the pleasure of working with John for my insurance needs, and I can honestly say that they are one of the most friendly and accommodating professionals I’ve encountered. They go above and beyond to ensure that my family and myself have the best coverage options, while always making sure our needs are met. Their warm, personable approach truly sets them apart. :)"
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COREY RALPH

February 13, 2025

5  out of  5
rating by COREY RALPH
"Kristi is the absolute BEST! She’s always right on things and so attentive! I wouldn’t have my insurance anywhere else. The whole office deserves 5 starts in every aspect of their work!! Thanks for being so amazing Krisit and Cheryl Feraud!"
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Moriah Miller

January 21, 2025

5  out of  5
rating by Moriah Miller
"I am a new homeowner and was completely lost on where to start for insurance. Kristi was so helpful in answering all of my questions and making sure I have the coverage I need (and understand what it means). It has taken so much stress out of the home buying process, I highly recommend their service!"
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LaDonna Johnson

October 24, 2024

4  out of  5
rating by LaDonna Johnson
"Kristi @ Cheryl Feraud State Farm Insurance provided me with the best customer service I think I've ever received. She went above and beyond in helping me obtain motorcycle insurance. Thank you Kristi, your professionalism and kindness is refreshing."
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Haley Stack

September 21, 2024

5  out of  5
rating by Haley Stack
"I needed insurance after my previous company announced they were removing home insurance policies across the board. John was extremely helpful & kind, not to mention he was able to cut my car insurance in half & my home policy by $1200. Thoroughly impressed & amazing customer service."
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Jeff Warner

July 3, 2024

5  out of  5
rating by Jeff Warner
"I have always gotten nothing but top flight professionalism and courtesy from Cheryl's staff. This goes doubly for Kristi!"
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David Pelton

June 25, 2024

5  out of  5
rating by David Pelton
"Excellent experience! I spoke with Kristi and after an hour or so on the phone, she answered all my questions and I walked away with a Home and auto policy that had better coverage and was half the price of my previous provider. Thanks Kristi!"
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Nate Ritter

May 21, 2024

5  out of  5
rating by Nate Ritter
"Been with them since I was 16, best customer service and agents I worked with. No plan on ever switching!"
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Cory Baker

March 13, 2024

5  out of  5
rating by Cory Baker
"Very friendly, knowledgeable, and nice. Very easy to deal with claimes and overall service."
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Josh Downing

February 9, 2023

1  out of  5
rating by Josh Downing
"Horrible, horrible, horrible insurance company and agents. Do not use state farm and Cheryl 'frauds' office. The second a long time/lifetime state farm customer uses a single claim they will triple your rates with no care or regard. Stay away from them, save money."
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Johnnie Ramirez

November 18, 2022

5  out of  5
rating by Johnnie Ramirez
"John has been such a savior after our poor experience with another insurance company! He’s available for our every need and question and has been such a pleasure to work with."
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Nikole Crouch

November 18, 2022

5  out of  5
rating by Nikole Crouch
"Everyone is always so nice! Anytime I need help or don’t understand, they take the time to make sure I am getting the absolute best service possible! I am still so glad that I swapped company’s and feel like I’m truly getting everything I need!"
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J M W

June 13, 2022

5  out of  5
rating by J M W
"1st off I don't have any experience dealing with Cheryl other than the 1st time I went in the office. She seems cool. The real gems are Jessica and John. They sit where you walk in and are both the best insurance people I have ever dealt with. Jessica is smart, funny, and on top of her game. John is equally as smart, friendly, and always willing to help. I could not ask for a better experience from an insurance sales office. Thank you both. Cheers!"
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Mary Franscell

October 8, 2020

5  out of  5
rating by Mary Franscell
"Cheryl was my father's insurance agent for more than a decade before he passed away, helping him with his 10+ cars and all of his other properties. Since he passed, she has been more help to me as his executor than I can possibly explain. She has been available ANY time I have had a question, and she has had so many positive suggestions! When his basement flooded due to a broken water pipe, Cheryl went over to the house immediately, and she got an adjustor there very quickly, as well as a company in to deal with all of the water. Of course, losing a parent is devastating; having to deal with insurance and problems could have been so much more difficult, but Cheryl and her colleague Dee have made this process much more bearable. I feel blessed to have been able to work with such a caring, understanding person! I cannot recommend her enough! She is the best!"
We responded:
"Thank you for the wonderful review!"
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Diana

September 6, 2018

5  out of  5
rating by Diana
"We just moved to Casper from out of state. John has been an absolute delight to work with. He has taken care of everything and answered every question. Thanks again John!!"
We responded:
"So glad we could help!"
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Jason R

August 7, 2017

5  out of  5
rating by Jason R
"Always accommodating, always friendly"
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Mike Aragon

January 16, 2014

5  out of  5
rating by Mike Aragon
"Cheryl's office goes above and beyond to help customers. I transferred from an agent in Arizona and was worried about the level of service I was going to get in Casper but have been very impressed with the personalized experience. Shannon helped me transfer my policies (which probably should have been done by my previous agent) and has also gone out of her way to work with one of my lenders that a very un-friendly process around proof of insurance without my involvement. I'd highly recommend Cheryl Feraud and her team to anyone!"